Tuesday, November 29, 2005

Indian Call Centre Says No

Well, well, well got home tonight and checked my mail box - lo and behold - no SIM card! I could hardly wait to get in and ring them up to complain! Yay!

Rang them up again...got through to America's equivilent of an Indian call centre (as usual) and after three attempts to get this dumb ass to understand me he managed to pull my case notes up.

"Please be bearing with me, I am putting you on hold, you might be experiencing some silence"

After 15 fecking minutes he comes back on again

"Please be accepting my appologies for the wait. You case has been raised to the warehouse manager"

I then pointed out to him that he has had 6 weeks to send me a SIM card to the (correct) address, that I have verified three times now. I asked if I could expect a SIM card tomorrow.

"You will be recieving a phone call tomorrow from the warehouse manager"

"But Im at work until 6pm, I wont be in. Will I get a SIM card tomorrow"

"You will be recieving a phone call tomorrow from the warehouse manager"

At this point I told him that if I didn't receive a SIM card tomorrow, he could shove his trackfone up his arse and I would buy a T-Mobile PAYG phone. Afterall, its not difficult to send a SIM card to a given address is it?

Sometimes I just wish I could talk to a computer, rather than some excuse for a call centre human being automaton. Makes u realise just how well observed Little Britain is with their 'Computer Says No' lady



If anyone thinks i was wrong to tell them man to shove the phone up his arse, its ok, the Americans love the way we say 'Arse' as opposed to 'Ass'. He'll be telling his other brain dead retard colleagues about it for years...probably made the 'sad sack of sh!t's' day. God Im just so nice even when Im being horrible :-)

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